Frequently asked questions

Everything you need to know about ordering, shipping, quality assurance, and using Everypep research compounds.

Everypep is a research peptide and compound supply company providing HPLC-verified, lyophilized research materials exclusively for in-vitro laboratory use.

We currently ship within the United States only. International shipping is not available at this time.

No. All Everypep products are sold strictly for in-vitro research use only. They are not approved by the FDA for human use. By purchasing, you acknowledge that products will be used exclusively within a qualified research environment.

Email us at support@everypep.com or use the contact form on our Contact page. Our research support team is available Monday through Friday, 9am–6pm EST, and responds to all inquiries within 24 hours.

No special license is required for purchasing research peptides in the United States. However, buyers must confirm that products will be used exclusively for legitimate research purposes in a qualified laboratory setting.

Orders ship within 1 business day. We ship via USPS Priority Mail (2–3 business days) or USPS Ground Advantage (5–7 business days). Orders over $200 receive free Priority shipping. All orders ship as lyophilized powder. You will receive a tracking number via email once your order ships.
We offer two shipping options: USPS Priority Mail (2–3 business days) and USPS Ground Advantage (5–7 business days). Orders over $200 automatically receive free Priority shipping.
All peptides ship as lyophilized powder in sealed, cushioned vials. Tracking is included with every shipment.

If tracking shows no update for 7+ days, contact our support team. We will initiate a carrier investigation and ship a free replacement once the package is confirmed lost.

Yes. Once your order ships, you will receive a tracking email with carrier details.

Every batch is sent to an independent, accredited laboratory for HPLC analysis. This confirms compound identity and purity. We never rely on in-house testing alone — independence ensures objectivity.
A COA is a document from an independent lab that verifies the identity, purity, and composition of a specific batch. Every Everypep vial includes a QR code linking directly to its batch-specific COA.
Our compounds consistently test at ≥99% purity via HPLC. Each COA includes the exact purity percentage, retention time, and chromatogram for full transparency.
Yes. Select products undergo endotoxin (LAL) testing and residual solvent analysis via gas chromatography. Results are included in the COA when applicable.
Yes. Include the lot number in your order notes or contact support before ordering. We fulfill lot-specific requests based on availability.

We accept Direct Bank Transfer, Zelle, Cash App, and Venmo. Institutional purchase orders are available on request.

Select your preferred payment method at checkout. You will receive payment instructions with the relevant account details. Once we confirm your payment, your order enters fulfillment automatically.

Absolutely. All transactions are processed securely. We never store your full payment details on our servers.

Sales tax is applied based on your shipping destination in accordance with state and local tax regulations. Tax-exempt research institutions can submit a valid exemption certificate.

Yes. Detailed invoices are provided with every order. For institutional billing, purchase orders, or NET-30 terms, contact our support team with your organization details.

Store lyophilized peptides at -20°C for maximum stability. Unopened vials can be stored for up to 24 months. Keep away from direct light and moisture. Do not open the vial until ready to reconstitute.
Use bacteriostatic water (BAC water). Slowly inject the solvent down the side of the vial — do not spray directly onto the powder. Gently swirl until fully dissolved. Do not shake or vortex.
Once reconstituted, store at 2–8°C (refrigerator) and use within 30 days. Avoid repeated freeze-thaw cycles. Aliquot into single-use portions for longer storage.
Bacteriostatic water is most common and recommended. For certain peptides, sterile saline (0.9% NaCl) or dilute acetic acid may be appropriate. Check the product page for solvent compatibility.
Yes. Each product page includes detailed reconstitution guidelines including recommended solvent volumes, storage conditions, and handling best practices.
We offer a full refund on unopened, sealed products returned within 14 days of delivery. Due to the nature of research compounds, opened or reconstituted products cannot be returned.
If you receive a damaged item, take photos within 48 hours of delivery and send them to support. Once verified, we ship a free replacement. Do not discard the damaged product until instructed.
Refunds are processed within 3–5 business days after we receive and inspect the returned product. The refund appears on your original payment method within 5–10 business days.
Contact us immediately with your order number and a photo of the incorrect item. We ship the correct product within 24 hours at no charge and provide a prepaid return label.

All Everypep products are sold strictly for in-vitro research use. They are not approved by the FDA for human use, and labeling reflects that legal status.

No. Everypep products are research compounds not evaluated, approved, or intended for human consumption by the FDA or any regulatory body.

Products may be used in approved animal research protocols conducted by qualified institutions with appropriate IACUC oversight. Buyers are responsible for regulatory compliance.

We collect standard billing and shipping information. We do not share customer data with third parties. All records are stored on encrypted, PCI-compliant servers. See our Privacy Policy for details.

Yes. Volume discounts are available for research institutions, universities, and labs. Contact support@everypep.com with your organization details and estimated volume for a custom wholesale quote.

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